Rock County, WI
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Information Technology
3650 N County Rd F
Janesville, WI 53547
608-757-5039
Information Technology
It is RockIT’s responsibility to deliver and support responsive, top-quality, secure, and cost-effective Information Technology (IT) services to meet the needs of all Rock County governmental operations. Our strategic goal is to align technology initiatives with the needs and missions of our Rock County partners. These initiatives include business process-related, computer-related, network-related, and telecommunications-related activities. RockIT manages multiple types of computers, operating systems, and application software, supporting over 1400 system users at multiple locations and multiple agencies. Additionally, RockIT support countywide public safety systems and the associated public safety agencies throughout the County that need to connect to and use County systems. RockIT strives to develop a close partnership with each county partner or agency in order to provide clear communications and assistance when information technology issues need to be addressed.
Our Mission
RockIT develops innovative IT Services, IT Infrastructure, and Data Solutions for the data processing, hosting and management needs of our Rock County partners.
Our Vision
We foster collaborative relationships with our Rock County partners to provide innovative technology services and solutions in support of Rock County operations.
Our Guiding Principles
Culture of Respect
We cultivate an empathetic caring environment with honest communication that is respectful of others.
Commitment to Excellence
We are accessible, reliable, creative, and accountable for our actions through personal responsibility, integrity, and thoughtful resource stewardship.
Customer Focused
We meet our customers’ needs through engaged listening with an innovative focus to design and deliver shared, scalable, flexible IT services that enable our partners to innovate.
Empowerment
We encourage our staff to take initiative with our partners in a supportive and collaborative environment.
Continuous Improvement
We strive to review our strengths and weaknesses in an attempt to identify opportunities.
Security Focused
We acknowledge our role as stewards of data, applying industry best practices, appropriate controls, and resources.
Life & Work Balance
We take pride in our actions and find reward in both our personal and professional lives.
Professional Growth
We foster an environment of continuous learning.
Divisions
The primary divisions of the IT Department include the following.